INFO

SHIPPING

Shipping rates and times vary by item category. Please refer to the product description for details.

IN STOCK

Items labeled "In Stock" are ready to ship. Please allow 2–4 business days for processing before shipment. You will receive an email confirmation once your order has been dispatched.

MADE TO ORDER & PRE-ORDER

Made to Order and Pre-Order items are produced in-house.

Depending on production schedules and material availability, fulfillment may take approximately 10-15 business days before shipment. Once your order has been dispatched, you will receive a confirmation email with tracking information.

RETURNS & REFUNDS

Due to the made-to-order nature of our products and limited production runs, all sales are final.

JING HÉ does not accept returns, refunds, or exchanges unless an item arrives damaged or faulty.

Please ensure all order details, including your shipping address, are correct before placing your order. JING HÉ is not responsible for lost or misdelivered packages resulting from incorrect shipping information provided at checkout.

CONTACT

For inquiries, please reach out via:

Email: jinghestore@gmail.com
Instagram: @__jinghe__