INFO

SHIPPING

Shipping rates and times vary by item category. Please refer to the product description for details.

IN STOCK

Items labeled "In Stock" are ready to ship. Please allow 2–4 business days for processing before shipment. You will receive an email confirmation once your order has been dispatched.

MADE TO ORDER

Made-to-order items are crafted in-house. Depending on order volume, some pieces may require additional material sourcing, which may extend fulfillment time. Please allow 2–4 weeks for processing before shipment. You will receive an email confirmation once your order has been shipped.

RETURNS & REFUNDS

Due to the nature of our labor and order fulfillment, JING HÉ does not accept exchanges or returns for MADE TO ORDER items. Please ensure all order details, including your delivery address, are correct at checkout, as we are not responsible for lost or misdelivered items due to incorrect information.

CONTACT

For inquiries, please reach out via:

Email: jinghestore@gmail.com
Instagram: @__jinghe__